4 Reasons Why Your Business Needs Professional IT Support

DSC00342.JPGIn today’s technology era, most businesses not only operate, but thrive, on computer technology. Whether you’re using old-fashioned desktop computers, mobile applications or any other smart technology, your business is using computers in ways that were previously non-existent and therefore unavailable.

With so much of what we do in business today relying heavily on technology, and more specifically computer technology, it’s a good time to stop and think about the kind of support you have behind that technology – the managed support services, the network security services, the consulting services.

If you don’t already have a professional IT company working for you, here are the top 4 reasons why your business should get one right away.

Easy Network Evaluation

If you’re not quite sure where to start when it comes to implementing a small business network solution, you might want to call in a professional simply to have your needs or any existing computer network evaluated before implementing anything new or more complex and involved.

Many businesses don’t focus on IT because they place emphasis more on the business itself than what is going on behind the scenes, therefore many business owners don’t know too much about the former topic. That’s all OK, though, when you have a professional to do the dirty IT jobs for you. If you need a way to kick start a new network implementation or you need to update an existing network, a professional IT service provider can provide you with a network evaluation that will simplify your life and your business.

Téléphone ancienQuick Access to the Experts

Most professional IT service providers these days offer 24-hour support 7 days per week. That means that when something goes wrong with your computer network, if you have professional consultants on your side, you can call them no matter what goes wrong and they will help you diagnose and fix the problem.

No-Hassle Network Implementation

If you don’t already have a sophisticated small business network solution in place, a professional IT company could help you get started. Not only with the pros design a network that works for your business and fit the design exactly to your business’ needs, but they will also be there to implement the network for you, then offer managed support after implementation as needed.

Hiring a professional for network implementation means that you won’t have to worry about all of the wires that have to run to each computer in your business or how to integrate your network into every aspect of your business – you just sit back and let the pros do it all for you.

No Need to Worry About Emergencies

In the event of any natural disaster that takes down your business’ computer network, or even a small accident that occurs internally that causes your network to crash, you won’t have to worry about picking up the pieces if you have a professional on-hand that’s ready to tackle the challenge.

Professional IT companies can help you map out an IT disaster recovery plan so that you, and everyone in your business, can feel well prepared should anything ever happen. Plus, you won’t want to be fumbling around wondering what you’ve lost on your network should it ever crash for any reason, and with a professional, they will do the worrying for you and make sure everything gets taken care of.

One job of the pros is to insure your company is well prepared and well backed up should anything ever occur, and these are difficult to achieve if you don’t have much IT knowledge. That’s why it’s best to trust the guys who do the job all the time, and feel confident in knowing that your business is ready to handle any accident or disaster that may come your way.

So don’t wait – call a local professional IT service near you to get your business up and running smoothly and efficiently in the ever-evolving technology age!

Posted in Computers, Network Solutions, networks | Leave a comment

Virtualization: The “Green” Technology

Looking to add green to the planet AND to your profits?  Then go green with virtualization!

What is Virtualization?

Virtualization is the creation of a simulated copy of a server, operating system, storage device, or other network resources. Although a commonly used term today, virtualization is not actually a new technology term.

The goal of virtualization is to centralize administrative tasks while improving scalability and overall hardware and resource utilization. With virtualization, several operating systems can be run simultaneously on a single CPU. This parallelism tends to reduce overhead costs and differs from multitasking, which involves running several programs on the same operating system.

Kincaid Network Solutions partners with VMware, an industry expert in virtualization.

“Most servers and desktops today are still consuming 70-80 percent of their rated power even when idle,” said Stephen Herrod, chief technology officer, VMware. “VMware is able to deliver substantial power and cost savings through innovative power management capabilities in our virtualization solutions that safely power down or throttle servers when not in use.

By powering down servers and desktops during inactive periods such as evenings or weekends, we can help customers save another 25 percent or more on power consumption without affecting applications or users.”

What are the Benefits For Your Business AND the Planet?

  • Fewer hardware components are used, there is less cooling of components because fewer servers are running, therefore less energy is used. This will also give you a higher ROI on your capital investments.
  • Your system administration work is then reduced.  Your staff’s time, productivity and efficiency can then be better utilized and administrators will be able to plan more strategically.  
  • You become directly involved in the reduction of power plants needed, helping to reduce energy and your carbon footprint. You can expect to save 80-90% on energy costs.

With these benefits you will not only make your business more profitable but also gain a competitive edge over your competitors.

Posted in Computers, Network Solutions, networks | Leave a comment

What is an MSP? Part 2: The Benefits of an MSP for Your Business and What an MSP Includes

Macro Computer Circuit Board #3If disaster strikes, will you be a survivor or a statistic?

What Are the Benefits of an MSP for Your Business?

Is your business looking for ways to improve profits, growth, and increase efficiency, while reducing waste, risk and liability?  Then here are some benefits you will enjoy:

  • solutions that take the hassles out of managing and maintaining your critical IT systems
  • keeping your IT network reliable and running at peak performance
  • saving you money by keeping your business productive and running at full speed
  • give you peace of mind knowing that your network is secure and protected
  • help you, either on specific projects, or be your entire IT department
  • customize a support plan that is tailored to your environment, and meets your specific technology management and support needs

Those are some of the benefits you will enjoy.  So the solution is to be proactive, not reactive.

What Does the MSP Include?

Basically the MSP includes day to day operations of your network and your IT project management plan.  Now for 6 specifics:

1.) IT Strategy and Planning

There are a lot of technologies out there and a lot of ways to make your business run more smoothly and at a lower cost. MSP’s can help you build a strategy that puts these technologies to work for you. We provide strategic planning and IT consulting services to help with emerging technologies.

Remember when you had an IT support question or issue, or your network was down and you had to worry about getting someone on the phone, receiving accurate answers, or the amount that it will cost?

Those days are over with an MSP. Your systems are constantly maintained, monitored, updated, and backed up so your network is RELIABLE! No more waiting, wondering or paying for down time. You get one fixed price for your own IT staff.  Would this help with budgeting your monthly expenses?

Did you know downtime can cost a company upwards of $2,000 an hour? Every business has to control IT costs and stay off the spending roller coaster. Prevention is the best medicine. With the MSP, each and every day your IT network is receiving maintenance of your servers, workstations and mobile computers. We monitor your network for spyware, virus activity, and failed backups and keep your systems patched and updated.

Your backups probably get used more than you think. Users mistakenly delete files or e-mails and it’s convenient to go to last night’s backup to restore them. You may even take a hard drive or a tape offsite once a week. But what happens when the backup itself is destroyed, or there’s nothing to restore it back to? 

With data rapidly becoming the most important asset your business has, you need to be able to recover your critical information under any circumstance so your business can be a survivor.

2.) Server and Desktop Management

We proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network is monitored and issues can be spotted and fixed before they can cause any type of problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7 from our dedicated remote support center. 

Let us help you to reduce server operational expenses, increase server availability, improve data protection, and enhance flexibility by implementing an IT disaster recovery plan.

You will maximize your servers’ return on investment, and can then focus on the priorities of your business.

3.) Firewall Management

Firewalls are a key component of a secure network and must be managed properly to ensure they protect your critical information assets.

Since Firewalls are configured to allow “good” traffic in but keep “bad” traffic out, they need to be updated continuously to support constantly changing business requirements.

Firewall management can be resource-intensive and can require a high skill level. Because of the effort and complexity involved, a majority of firewall breaches are caused by improper configuration. We review your current firewall configuration to ensure your business is properly protected.

4.) Help Desk

Have an urgent problem? You can actually speak to us if you have a problem! We can fix most problems remotely, so that you are back up and running without having to wait for a technician to come to your office.

5.) Onsite Support and Emergency Response

We provide regularly scheduled visits to perform routine service and optimization of IT infrastructure. We also provide emergency visits for unforeseen failures, troubleshooting and repairs.

6.) Business Continuity

To ensure that critical business functions will be available to an organization, business continuity planning is a vital process that must be carried out daily to maintain consistency and recoverability at the time of any natural or human disaster. Having a solid business continuity plan will allow your business to restore and recover.

The time your company will invest in building your business continuity plan, will provide insights on improving your workflow. Typical improvements come from better records retention policies and the elimination of redundant activities. It will also increase client confidence.

Your clients will feel better about their relationship with your firm knowing that you are prepared to deal with a serious business interruption.

Those are 6 items the MSP includes that provide you with small business network solutions that you need…

(To be continued in “What is an MSP?” part 3)

Posted in Computers, MSP, Network Solutions, networks | Leave a comment

Essential Considerations When Setting Up Your Small Business Computer Network

network bugs? web crawler?Do it Right the First Time!

Many small business owners know it’s a high priority to get a computer network up and running as quickly as possible to assure their businesses operates smoothly right from the start. 

However, it’s also a process that really shouldn’t be rushed. It’s important not to sacrifice the quality of your network. You will save time, money and aggravation if it’s done right the first time.

The Basic Checklist

So where do you start?  A list of initial considerations when it comes to your network implementation is helpful, as you think about what you need and want.

•    How many computers are you looking to connect onto your network?
•    How strong do you need your network connection to be?
•    How much will you actually use this network?

Once you’ve identified the basics for your computer network, you can look at more details.

Safety and Security First!

One of the most critical considerations with your business network is its safety and security.  What if a fire or natural disaster destroyed your business?  Would you be able to get back up and running within a few days?  How are you going to keep your business information safe on your network?  What is your back-up plan in case of failure?

At this point, you may be better off hiring a professional who can set you up with managed support services when it comes to your network, and customize a server disaster recovery plan in case of an emergency.  

Having a safety and security plan in place before you implement your network could save your business in the event of a disaster.

Belkin Wireless G Router F5D7230-4To Go Wired or Wireless?

Do you want each computer on your network to be wired via Ethernet connections or would you rather go completely wireless?

The first thing to consider is how many computers you’re planning to connect to the same network. If you have several rooms where computers need to be connected, installing a wired network may prove to be more difficult than setting up a wireless router and connecting each computer to the network wirelessly.

If you have just a few computers, you may be better off going with a wired network. Ethernet connections are widely known as being more reliable, plus they’re generally less expensive connections and they’re usually faster. With a wireless network, of course, you’ll eliminate the wires and cords.  It really comes down to which option would be most beneficial to your business needs.

Which Devices Should Be Connected to Your Network?

Next, you should consider which devices in your office you would like connected.

For example, with a good computer network, it’s easy to print to one community printer from several computers, or to scan a document into one scanner and send it to several desktops.
Look around your office and decide just how intricate your network needs to be.

Other Basics to Get in Place

Before you take the next step, you’ll need to decide how many computers will be connected on your network.  Each computer needs an up to date operating system to ensure it will run smoothly on your new network.

Additionally, you’ll need some cables if you’re taking the wired route, or a wireless router if you’re choosing to go wireless.

If you’re concerned about which options are best for your business, or you’d like professional help setting up your network, you can call a local IT company.  Most will offer a complimentary network evaluation and can help you design a custom network implementation strategy.

Person typing on computerDIY Or Hire The Pros?

The final question to ask yourself is whether to tackle your network implementation yourself or bring in professionals.  There are advantages to both – by doing it yourself, if you are confident of what you are doing, may save on some extra costs.  By hiring the pros, you’ll never have to worry about your network because it will be in the hands of the pros.  

After you’ve decided on what you want and need for your network, now only you can make the decision on whether to go the DIY path or to hire the pro’s .

We hope this helps get you off to a great start with your network!

Posted in Computers, Network Solutions, networks | Leave a comment